Barzel Lock Reviews

This operation is top-notch. I've used their services a couple of times for buying locksets. Each time, the experience has gone beyond what I expected. Just recently, I was on the hunt for a replacement piece for a broken Simplex lock, and they helped me find it the very same day, shipping it out the following business day. I definitely recommend Barzell Lock.

Item performed just like it said it would.

It’s awesome to chat with a real human instead of just dealing with an online order system; we really enjoy talking to folks! The product was in stock with the amount we wanted, and the cost was spot on. Henry was amazing, and we can’t wait to collaborate with him again.

I placed my order, but then I was informed that the item was out of stock. They asked if I wanted to wait for it to ship or just cancel. I decided to hang tight, and to my surprise, the product arrived quicker than I thought, all parts included and packed really well. But, they sent me the wrong color. I was looking for white, and I just assumed that was the default. I reached out to customer service and chatted with a rep who clarified that they don’t offer it in white. I appreciated the straightforward answer and figured I’d just get them powder-coated locally. No biggie for me; I was grateful for the honest info I got from the company.

They're really supportive and simple to collaborate with. Quick responses.

Henry got back to me in no time, and the parts arrived promptly and just like I anticipated.

Had a really great shopping experience! I reached out for some info and got assistance super fast. No waiting on hold or dealing with a robot—just straight answers. I placed my order in just a few minutes.

This lock is of great quality, super easy to put in place, and the delivery was really fast.

I messed up my order by forgetting to get key cylinders along with my locks. They reached out to me immediately to correct the error. It's a solid company to work with, and I'll definitely keep doing business with them down the line.

Really appreciated the support for swapping out an old part. They made the whole process a breeze!

I reached out to confirm the finish options for the lock and to check what was available. It was shipped right away.

Barzel Lock really came through for me. They reached out and found the perfect match for my lock. Once I made the purchase, it arrived in just 2 days! I definitely suggest checking out this company!

Ran into a problem and needed a solution fast. BarzelLock had exactly what I was looking for, but I had to switch up some lever handles on a lock. They promptly made the adjustments and sent out my order.

The item I purchased got here pretty quickly.

The phone ordering help was really useful, and the shipping was super quick. Plus, the prices are the best around!